TNMP FAQs


How big is TNMP?


We have about 350 employees in more than 20 counties throughout Texas. Our main office is located in Lewisville, TX.

Approximately how many people does TNMP serve?


We provide electricity to over 230,000 accounts throughout Texas.

What is Energy Efficiency?


Improvements in the use of electricity that are achieved through customer facility or customer equipment improvements, devices, processes, or behavioral or operational changes that produce reductions in demand or energy consumption with the same or higher level of end-use service and that do not materially degrade existing levels of comfort, convenience, and productivity.

Why does TNMP run Energy Efficiency Programs?


According to the 76th Texas Legislature in 1999, PURA § 39.905, and Substantive Rule § 25.181, programs are to be administered by transmission-distribution utilities to meet annual demand and energy savings goals. All customers shall have access to energy efficiency in order to reduce energy consumption and costs.

How many people have you served with Energy Efficiency?


Since 2002, over 245,000 customers have participated in TNMP’s programs. In the past 11 years, TNMP invested approximately $17.6 million in energy efficiency programs.




Residential FAQs


How do I get started in the Residential program?


Reach out to one of the Project Sponsors in the Find a Contractor section serving your county, or the county nearest you, to get started. Please note that due to the nature of TNMP's non-contiguous service territory, the Project Sponsors listed below generally service the areas selected based on the volume of the requests for service. Please note that because of this, you may be put on a waiting list to have measures performed. TNMP is doing its best to ensure that all customer classes have access to service. Funds are limited and are offered on a first-come, first-served basis.

How do I know if I am eligible for the Hard-to-Reach program?


The HTR SOP targets low income customers, defined as a household income at or below 200% of the federal poverty guidelines, or who meet certain other qualifications.

Do condominiums or apartments qualify for the Residential and Hard-to-Reach programs?


Yes, multi-family units qualify for participation by way of the Property Owner.

What are some examples of weatherization measures?


  • Attic Insulation
  • Central AC Replacement
  • Electric Water Heater Measures
  • Infiltration Control
  • Refrigerator Replacement
  • Solar Screens
  • Wall Insulation
  • Window AC Replacement


Who are the incentives paid to for the Residential and Hard-to-Reach Standard Offer Program?


Incentives are paid to Project Sponsors for certain measures installed in new or retrofit applications which provide verifiable demand and energy savings. The Residential program includes a higher incentive option to Project Sponsors who have indicated a willingness to work in the underserved areas.




Commercial FAQs


How Do I know if an LED Fixture is Eligible to Receive Incentives?


An LED fixture must be listed with ENERGY STAR or DesignLights Consortium or the manufacturer must supply LM-79 and LM-80 test data from an independent third party laboratory demonstrating that the fixture meets the DesignLights or ENERGY STAR criteria.

How Do I know if my Facility is Eligible for the Program?


Most TNMP-served manufacturing facilities, schools, government facilities, healthcare facilities, hospitality facilities, and food service facilities are eligible. To verify eligibility, contact a program representative.

How Many Projects can be Submitted Each Year?


There is no limit to the number of projects per customer or facility per year.

Is There a Minimum Project Size Requirement?


No.

When Will I Receive My Incentive?


Projects are categorized into two types: deemed savings projects and measurement and verification projects. For projects that are eligible to use deemed savings, 100% of the incentive amount will be mailed within 4-6 weeks after final project verification. For projects that require additional measurement and verification, 40% of the incentive will be paid within 4-6 weeks after installation is verified. The remaining incentive amount will be issued after measurement and verification activities are completed.




Energy Efficiency Resources


ENERGY STAR
Department of Energy
State Energy Conservation Office
Consortium for Energy Efficiency
DesignLights Consortium
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