Residential Solutions

Existing Homes: Residential & Hard-to-Reach Standard Offer Program

Did You Know...
Energy efficient home design reduces energy use by increasing insulation levels, tightening the building envelope, and incorporating energy-efficient lighting, appliances, electronics, water heating, and heating and cooling systems.

(Source: U.S. Department of Energy)

TNMP’s Residential & Hard-to-Reach Standard Offer Programs (Res & HTR) for existing homes seek to achieve cost-effective reductions in peak demand.

Additional objectives include:

  • Encourage private sector delivery of energy-efficiency products and services.
  • Achieve energy and cost savings for residential customers.
  • Significantly reduce barriers to participation by streamlining program procedures.
  • Encourage participation by a wide range of service providers.

Program overview:

  • Participating Project Sponsors market their services to customers. Project Sponsor and customer agree upon measures to be installed, terms of the sale, price, and other issues.
  • Customer signs and dates the Host Customer Agreement and Acknowledgement Form.
  • Upon installation, customers may be selected as part of a random sample of sites to be inspected and/or surveyed by the Texas Evaluation, Measurement and Verification (EM&V) contractor.
  • Incentives are provided for the installation of measures that may reduce peak demand and save energy. Incentives are paid to Project Sponsors, which may be energy service and HVAC companies, or energy conservation firms.

Customer Protection

A simplified, plain language Customer Disclosure Form Customer Disclosure Form (as required by 16 TAC §25.181(s), relating to the Energy Efficiency Goal), has been developed and approved by the Public Utility Commission for use by energy efficiency service providers. Project Sponsors will be required to share this form with participating customers.

The program is administered through an online program tracking system. For more information, contact Morgan Nielsen at (214)-222-4186 or Rob Lovenguth with Frontier Energy at (512) 372-8778 x109.

Standardized savings values are established in the Texas Technical Reference Manual (TRM) for a wide range of measures (called "deemed" savings values). Project Sponsors may install any measure for which a deemed savings value has been provided, including appliances, water heating, lighting, and building shell measures.

Program Manual

The following measures are excluded from consideration in the program:
  • Those involving self-generation or cogeneration, except for renewable DSM technologies.
  • Those that rely upon changes in customer behavior and require no capital investment.
  • Those resulting in negative environmental or health effects.

TNMP will inspect projects to verify that measures are installed and capable of performing their intended function. Requested incentive amounts will be adjusted according to inspection results ratios.

Important Program Updates:

Solar is no longer available for the Residential and Hard-to-Reach Standard Offer Program.

Any entity is eligible to apply for participation as a Project Sponsor if it meets the application requirements and installs eligible residential energy-efficiency measures at a customer site with residential electricity distribution service from TNMP.

Project Sponsor application requirements:

Once approved, Project Sponsors will be required to submit the following as part of the program:

Potential Project Sponsors must complete on-line application. Applications will only be accepted via the Program database. Application approval will allow Project Sponsors to start work in the program and submit invoices for individual projects.

Project Sponsors will be required to sign a Standard Offer Program (SOP) Agreement with TNMP, the terms of which are standard for all participants. TNMP will not entertain proposed changes to the contract language.

Kickoff Meeting Information
When Time Where
Wednesday, December 2, 2020 12:00 PM-2:00 PM Online

Programs Application Open Date Application Submissions Deadline
Residential SOP December 2, 2020 December 16, 2020 at 5:00 PM
Hard-to-Reach SOP December 2, 2020 December 16, 2020 at 5:00 PM

After each project is installed, documented, and accepted, the Project Sponsor will receive payment.
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