The Res/HTR SOPs were developed by TNMP to provide incentives to suppliers of energy services. The primary objective of these programs is to achieve cost-effective reduction in summer peak demand, winter peak demand, and annual energy consumption for TNMP’s residential and hard-to-reach customers. 

TNMP designed the programs to encourage electric energy efficiency improvements that go above and beyond the efficiency gains typically achieved in replacement-on-burnout projects. Energy savings for eligible measures are based on calculations as defined in the Texas Technical Reference Manual (TRM). Learn more.

The following are eligible to participate as Project Sponsors: 

• Energy service companies 
• Local and general contractors/project aggregators 
• Not-for-profit housing or social service organizations
• National or local companies that provide energy-related products 
• Retailers that install eligible energy-efficient products as part of this program 

Please include with your application:

• Description of your organization, measures you plan to install and what counties you plan to serve
• List of all subcontractors and affiliates
• Marketing plan complete with any marketing material to be used during program year
• Proof of applicable insurance, licenses, and permits (as applicable)
• Standard Offer Program (SOP) Agreement

Once approved, Project Sponsors will be required to submit:

• Host Customer Agreement
• Customer Acknowledgement Form
• Field Data Sheet (.XLS) (.pdf?5.24)

Project Sponsor Participation Process:

1. Project Sponsors enroll and apply to participate in each program through our online program database application. Once the application is pre-approved, Project Sponsors will be scheduled for an in-person meeting with TNMP and the program administrator. 
2. Project Sponsors use the online database to determine customer and project eligibility, confirm budget availability, define and upload project specifications, calculate incentives, and submit eligible projects. 
3. The program administrator reviews all submitted projects, selects projects for on-site inspections, conducts inspections, approves payment for completed projects, and pays incentives.

Program Documents:

• Host Customer Agreement
• Project Sponsor SOP Agreement Reference Only
• Residential Customer Acknowledgment Form
• Single Family Self-Certification Form of Income Eligibility (Print)
• Single Family Self-Certification Form of Income Eligibility (Web)
• Host Customer Agreement & Customer Acknowledgement Single File
• Multifamily Property Owner Certification Form of Tenant Income Eligibility (Print)
• Multifamily Property Owner Certification Form of Tenant Income Eligibility (Web)
• Field Data Sheet (.XLS) (.pdf?5.24)
• R-Value CALCULATOR(.XSLX)

Other Resources:

• TNMP Service Territory
• Home Energy Saving Tips
• Duct Sealing Overview
• Measure Documentation Guide
• RES HTR SOP Kick-off Meeting

Through its Low Income Weatherization Program, TNMP makes 10% of its total energy efficiency portfolio budget available annually to income-eligible customers in the TNMP electric distribution service area.

The Low Income Weatherization Program is administered by Frontier Energy. Frontier and non-profit agencies coordinate all work conducted on participants homes. The maximum allowable expenditure under the program is $8,500 per home. The multifamily heat pump program is administered by EnerChoice, who will issue a request for proposals on HVAC retrofits. All projects are approved based on providing a cost-effective improvement in energy efficiency. Contact us for more information.

Eligible Customers Must: 

• Be a TNMP electric distribution service customer.
• Have a household income that is 200% or less of the current federal poverty guidelines.
• Use electric air conditioning in their home.
• Live in a single-family home, mobile home, or multifamily with individually metered units.  

Project Sponsors Must: 

• Be registered 501(c)(3) or 501(c)(4) entities, housing authorities or local government agencies. 
• Be able to identify eligible customers and validate income eligibility using the Texas Administrative Code Rules adopted for Energy Assistance Programs.
• Have sufficient staff or manage contractors to perform assessments, the installation of measures, and data entry. 

Agencies that are accepted into the program for the year will sign a Participation Agreement with Frontier Energy, our program implementer. The agreement will include the amount of funding allocated to the agency for the year, milestones for obligation of the funding, as well as other terms of the agreement.

Agencies must have customers sign the Single Family or Multifamily Income Eligibility Form to verify eligibility before scheduling work. Completed work & installed measures must be certified by the customer signing the customer certification form.

Agency performance toward meeting program milestones will be reviewed by TNMP on or about May 1 and August 1 each program year. 

For more process details, consult the program manual.